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Outpatients' opinion and experience regarding telepharmacy during the COVID-19 pandemic: the Enopex Project
dc.contributor.author | Margusino-Framiñán, Luis | |
dc.contributor.author | Fernández-Llamazares, Cecilia M. | |
dc.contributor.author | Negro-Vera, Eva | |
dc.contributor.author | Tortajada.Goitia, Begoña | |
dc.contributor.author | Lizeaga, Garbiñe | |
dc.contributor.author | Mercadal-Orfila, Gabriel | |
dc.contributor.author | Almeida-González, Carmen | |
dc.contributor.author | Morillo-Verdugo, Ramón | |
dc.date.accessioned | 2022-05-26T09:21:41Z | |
dc.date.available | 2022-05-26T09:21:41Z | |
dc.date.issued | 2021-12-31 | |
dc.identifier.citation | Margusino-Framiñán L, Fernández-Llamazares CM, Negro.Vera E, Tortajada-Goitia B, Lizeaga G, Mercadal-Orfila G, et al. Outpatients' opinion and experience regarding telepharmacy during the COVID-19 pandemic: the Enopex Project. J Multidiscip Healthc. 2021;14:3621 | es_ES |
dc.identifier.issn | 1178-2390 | |
dc.identifier.uri | http://hdl.handle.net/2183/30761 | |
dc.description.abstract | [Abstract] Background: Telepharmacy, as a remote pharmaceutical care procedure, is being used worldwide during the COVID-19 pandemic, with the aim of preserving the health of patients and professionals. Its future development should incorporate the assessment of patient perception, but no research study has investigated it. Objective: The objective was to poll the opinions and experiences of outpatients with telepharmacy through a purpose-developed questionnaire and to assess it's quality through an internal validity and reliability analysis. Methods: Cross-sectional observational study of adult patients who used telepharmacy services during the COVID-19 lockdown period in Spain. The subjects answered a 24-item questionnaire, after giving their informed consent. Place of delivery, informed pharmacotherapeutic follow-up, opinion about telepharmacy, future development, ethics/satisfaction, and coordination constituted the six questionnaire categories. After assessing the adequate sample size with the Kaiser-Meyer-Olkin test, the Bartlett sphericity test analyzed the validity of the questionnaire. The intraclass correlation coefficient and Cronbach's α coefficient calculations verified the reliability and internal consistency. Results: A total of 9442 interviews were administered to patients from 81 hospitals, of which 8079 were valid (52.8% female). A 54.1% were aged between 41-65 years; 42.7% had been in treatment for more than 5 years; 42.8% lived between 6-31 miles from the hospital. As many as 96.7% of patients were "satisfied" or "very satisfied" with telepharmacy, 97.5% considering it complementary to their usual follow-up; 55.9% expressed a preference for being followed up face to face when visiting the hospital. 75.6% said they had rather receive their medication at home. The sample size obtained was deemed appropriate [the Kaiser-Meyer-Olkin test (0.789) and Bartlett's sphericity test (p<0.005)]. The reliability analysis resulted in a Cronbach α = 0.7. Conclusion: Patients have shown high satisfaction with telepharmacy and the ENOPEX questionnaire is a tool with sufficient validity and reliability to be used in the evaluation of the care that patients receive through telepharmacy. | es_ES |
dc.language.iso | eng | es_ES |
dc.publisher | Dove Press | es_ES |
dc.relation.uri | https://doi.org/10.2147/jmdh.s343528 | es_ES |
dc.rights | Atribución-NoComercial 3.0 España | es_ES |
dc.rights.uri | http://creativecommons.org/licenses/by-nc/3.0/es/ | * |
dc.subject | Coronavirus | es_ES |
dc.subject | Healthcare quality assessment | es_ES |
dc.subject | Hospital pharmacy service | es_ES |
dc.subject | Patient reported experience measures | es_ES |
dc.subject | Pharmaceutical care | es_ES |
dc.subject | Telepharmacy | es_ES |
dc.title | Outpatients' opinion and experience regarding telepharmacy during the COVID-19 pandemic: the Enopex Project | es_ES |
dc.type | info:eu-repo/semantics/article | es_ES |
dc.rights.access | info:eu-repo/semantics/openAccess | es_ES |
UDC.journalTitle | Journal of Multidisciplinary Healthcare | es_ES |
UDC.volume | 14 | es_ES |
UDC.startPage | 3621 | es_ES |
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