Listar por autor "Cembranel, Priscila"
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Expressing the Experience: An Analysis of Airbnb Customer Sentiments
Gomes Pereira Santos, Anna Isabelle; Riani Costa Perinotto, André; Rodrigues Soares, Jakson Renner; Mondo, Tiago Savi; Cembranel, Priscila (MDPI, 2022-08-03)[Abstract] There is a growing interest in research related to Airbnb, and one theme that has stood out is the analysis of the consumer experience. This study aimed to analyse the feelings expressed in the online evaluation ...