Surveys assessing sports services and municipal governance

Bosch, Júlia; Fanega Macías, Laureà; García Villar, Jaume; Hernández, Núria; Moya, Xavier; Murillo, Carles

Use this link to cite:

http://hdl.handle.net/2183/26073

Surveys assessing sports services and municipal governance

Files

EJGE_2020_9_2_2.pdf (1.11 MB)

Identifiers

URI: http://hdl.handle.net/2183/26073

Publication date

2020

Authors

Bosch, Júlia

Fanega Macías, Laureà

García Villar, Jaume

Hernández, Núria

Moya, Xavier

Murillo, Carles

Bibliographic citation

Bosch, J., Fanega, L., García, J., Hernández, N., Moya, X., & Murillo, C. (2020). Surveys assessing sports services and municipal governance. European Journal of Government and Economics, 9(2), 143-154. https://doi.org/10.17979/ejge.2020.9.2.5949

Abstract

[Abstract] This study aims to investigate the social importance of sport in L’Hospitalet de Llobregat. As an instrument for social cohesion and integration, sport has become a very important part of municipal activity. We use two surveys: the Baròmetre, which gathers opinion about municipal services; and satisfaction surveys completed by the users of sports facilities. The sports offer (6.5) receives a better rating than overall municipal management (5.9), and counts for 20.4% of the global assessment of the municipal management. Satisfaction with facilities is 7.3 out of 10, while price receives the lowest mark. Detailed analysis of satisfaction surveys conducted among the population can help the municipal management of sports facilities. Policies that focus only on prices are unlikely to be as effective at improving members’ perception of sports facilities as those that also take other aspects into account