Corporate Social Responsibility and Multiple Agency Theory: A case study of internal stakeholder engagement

Abstract

[Abstract]: Employee engagement via Corporate Social Responsibility (CSR) involves conflicts of interests among firms, employees and political institutions. We studied the international transfer of employees in an airline company as a case study of a CSR strategy based on human resource management. From a double approach of Multiple Agency Theory and Resource-Based perspective we found that, by increasing worker mobility costs, the European Union hindered the firm´s CSR strategy of employee engagement. This contrasts with the stated aim of the European Union to promote worker mobility.