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Proposal of a procedure to analyze the faults in a service of catering lodge
(Universidade da Coruña, 2014)
[Abstract] ¨Proposal of a procedure to analyze the faults in the service of catering lodge¨ presents a methodology that articulates the analysis of the mode and the effect of faults in the fringe benefit of the service ...
Walls surrounding history: the transformation of the monument for hotel operation
(Universidade da Coruña, 2014)
[Abstract] Tourism & Heritage interaction is studied from different disciplines because of the variety of effects that occur with each other. It can’t be forgotten that tourism is primarily an important industry and, as ...
Quality perceived by the ecotourist in protected natural areas. A case study in dominican republic
(Universidade da Coruña, 2014)
[Abstract] Tourism is configured as an important economic sector worldwide, becoming more important in developing countries. Thus, in recent years it has gone from a dominant mass tourism to enjoy an alternative tourism, ...