Transitioning Collaborative Cross-Sector Business Models for Sustainability Innovation: Multilevel Tension Management as a Dynamic Capability
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Transitioning Collaborative Cross-Sector Business Models for Sustainability Innovation: Multilevel Tension Management as a Dynamic CapabilityData
2020Cita bibliográfica
Rey-Garcia, M., Mato-Santiso, V., & Felgueiras, A. (2021). Transitioning Collaborative Cross-Sector Business Models for Sustainability Innovation: Multilevel Tension Management as a Dynamic Capability. Business & Society, 60(5), 1132-1173. https://doi.org/10.1177/0007650320949822
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https://doi.org/10.1177/0007650320949822
Resumo
[Abstract] Collaborative cross-sector business models for sustainability innovation (CCSBMSI) in response to grand challenges are rich foci for tensions. This is the case of CCSBMSI targeting independent living through Information and Communication Technology–enabled care. This research aims at identifying the relevant tensions, understanding their interactions, and assessing how they can be effectively managed so that CCSBMSI become more valuable for partners and transformative for society. A conceptual framework that understands the management of interrelated institutional and interorganizational tensions as a dynamic capability is substantiated through in-depth, qualitative analysis of the long-term dynamics of a four-sector CCSBMSI in telecare—including government, businesses, nonprofits, and informal actors. Its effects on the transition of business models in terms of value creation, delivery, and capture; on relevant stakeholders—particularly nonprofits and beneficiaries; and on the development of the sustainability innovation are discussed. The conceptualization, tension categories, and management capabilities of CCSBMSI are amplified.
Palabras chave
Collaborative cross-sector business models
Sustainability innovations
Dynamic capabilities
Tensions and paradoxes
ICT enabled care
Sustainability innovations
Dynamic capabilities
Tensions and paradoxes
ICT enabled care
Descrición
This version of the article has been accepted for publication, after peer review, but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: https://doi.org/10.1177/0007650320949822
Versión do editor
Dereitos
© The Author(s) 2020. This manuscript version is made available under the CC-BY-NC-ND 4.0 license
ISSN
0007-6503
1552-4205
1552-4205