Institutional context and hotel social responsibility
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Institutional context and hotel social responsibilityData
2014Cita bibliográfica
Dolores Sánchez-Fernández, M., Vargas-Sánchez, A. and Remoaldo, P. (2014). Institutional context and hotel social responsibility". Kybernetes, 43(3/4), 413-426. https://doi.org/10.1108/K-12-2013-0267
Resumo
[Abstract]: Purpose – The authors want to study the connection between institutional theory and corporate
social responsibility (CSR) in the set of hotels with three, four and five star situated in Galicia (Spain)
and in the Northern region of Portugal. The authors aim to see whether there is a contrast of
isomorphic behaviour in the institutional context of both regions.
Design/methodology/approach – A quantitative study in which the authors apply the partial least
square (PLS) technique, a methodology based on structural equations models using the software
Visual-PLS. The authors intend to study the relationships between the pressures of institutional
context and CSR practices, together with the relationship between legitimacy and these practices.
The focus of the proposed model is based on the system theory.
Findings – The main findings of this research clearly show that hotels are incorporated into an
institutional context marked by enforced and regulatory pressures.
Research limitations/implications – The proposed research model can be replicated using other
units of study, sectors, geographic areas, among others, due to the explanatory capacity of the
theoretical framework used.
Originality/value – The originality of this work derives from the main contributions based on the
theoretical framework (institutional theory and CSR), the object of study and geographical area
(three, four and five star hotels located in Galicia and in the North of Portugal), the context (economic
crisis), the field of study (private sphere) and the type of organizations (profit making).
Palabras chave
Management
Sustainability
Systems theory
Sustainability
Systems theory
Versión do editor
ISSN
0368-492X