Structural model of corporate social responsibility. An empirical study on Mexican SMEs
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Structural model of corporate social responsibility. An empirical study on Mexican SMEsDate
2021Citation
Ríos-Manríquez M, Ferrer-Ríoss MG, Sánchez-Fernández MD (2021) Structural model of corporate social responsibility. An empirical study on Mexican SMEs. PLoS ONE 16(2): e0246384. https://doi.org/10.1371/journal.pone.0246384
Abstract
[Abstract] Companies are increasingly aware of their role with regard to social responsibility in its three
pillars: economic, social and environmental, with their different stakeholders. Facing the
dilemma of choosing the model of social responsibility they should adopt, taking care of their
organizational culture and their employees, with a global vision that the business world
requires. However, it is not an easy task for small and medium enterprises, mainly because
of their economic shortcomings in human resources and knowledge of how to be a socially
responsible company. But they are aware that Corporate Social Responsibility (CSR) is an
opportunity for development and differentiation in the market. Therefore, the objective of this
research is to build, identify and validate a model of Social Responsibility in small and
medium enterprises in Guanajuato, Mexico (CSRSMEs), on a sample of 226 SMEs, using
as a basis the methodology of the international standard of Ethical and Socially Responsible
Management System (SGE21). A quantitative approach was used and, a descriptive analysis, exploratory factor analysis and the structural equation modeling was applied. The
results determine that the most relevant variables for being socially responsible are human
capital, clients, supply chain, social environment and impact on the community, and organizational governance: Legality and Management System. It is drawn from this work that the
flexibility of the so-called Ethical and Socially Responsible Management System has the
empirical foundations needed. That is, from the perspective of the company’s management
to consider the CSRSMEs model an opportunity to adopt and evaluate the areas of social
responsibility management of any business structure in the SMEs in Mexico.
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Atribución 4.0 Internacional
ISSN
1932-6203